**Please note special registration instructions in your confirmation email**
This Event Awards 1.5 Core Competency CCEUs. Participants must attend live to be eligible for CCEUs.
Date: August 19, 2026
Time: 1:00 pm - 2:30 pm MST | 3:00 pm - 4:30 pm EST
Tickets: ICF Members: $35 CAD | ICF Premium Members: Free | Non-Members: $49 CAD
In this interactive session, participants will revisit the essentials of Active Listening and explore how these foundations directly impact the coaching relationship. Drawing upon the presenter’s experience in coaching and education, this session will clarify the common barriers to effective listening and highlight why deep listening is so vital to coaching success.
This session will also include a practical look at how ICF Competency 6 shows up in real-world conversations, identifying the small shifts that turn regular hearing into truly transformational listening. Through quick breakouts and lighthearted exercises, coaches will have the opportunity to align with these markers and sharpen their existing skills in a high-energy environment.
This is an educational, reflective, and experiential session designed to support coaches in refreshing their core skills, regardless of their current level of experience.
3 Leaning Objectives:
About the Speaker
Shachi Patel, PCC
Shachi Patel, PCC, is the founder of SETU Coaching & Consulting. With SETU meaning "bridge" in Sanskrit, she proudly serves as a bridge between her clients' technical expertise and leadership excellence. Drawing on over three decades of leadership in technology and healthcare, she leverages her engineering, program, and people management background to help STEM professionals and women in tech thrive in complex environments. Her coaching, training, and specialized workshops focus on helping leaders navigate pivotal career changes and transitions through a creative, compassionate, and courageous approach.
This Event Awards 0.75 Core Competency CCEUs and 0.75 Resource Development CCEUs. Participants must attend live to be eligible for CCEUs.
Date: August 26, 2026
Time: 11:00 am - 12:30 pm MST | 1:00 pm - 2:30 pm EST
Tickets: ICF Members: $20 CAD | ICF Premium Members: Free | Non-Members: $35 CAD
As a Master Mentor Coach and ICF Assessor at all three levels, Tijen has seen firsthand that one of the biggest challenges for coaches is the agenda-setting process. It's easy to get caught on the surface of a client's request and miss the deeper need. This meeting is designed to help you move beyond surface-level structure to the core of where true transformation resides. Using Tijen’s Genco Method Coaching with Precision© framework, which blends holistic listening with Lean/Six Sigma principles, you'll learn to sculpt an agenda with precision and presence. This three-part, interactive session will provide you with the tools to help clients achieve their desired outcomes, from behavioral change to neural recalibration, ensuring that these outcomes are not only achievable but also resonant and sustainable.
What to Expect:
Tijen Genco, MCC
1 RD & 1 CC
Join Linda Maul and your ICF Edmonton Chapter colleagues in person for an evening of engaging conversations and community building
Challenging Coaching is a real-world, timely and provocative book which provides a wake-up call to move beyond the limitations of traditional coaching. Based on the authors' extensive experience working at board and management levels, they suggest that for far too long coaching approaches have shied away from adopting a more challenging stance - a stance that can provoke greater performance and unlock deeper potential in business leaders and their teams.
The authors detail their unique FACTS coaching model, which provides a practical and pragmatic approach focusing on Feedback, Accountability, Courageous goals, Tension and Systems thinking. The authors explore FACTS coaching in theory and in practice using case studies, example dialogues and practical exercises so that the reader will be able to successfully challenge others using respectful yet direct techniques.
This is an original and thought-provoking book that dares the reader to go beyond traditional coaching and face the FACTS.
What Makes This Approach Different
Benefits to the Coach
Coaches who adopt this approach typically:
Bottom Line
Challenging Coaching is a powerful resource for coaches ready to stretch their clients, not simply support them. The FACTS model gives you a practical way to raise accountability, encourage growth, and tackle uncomfortable realities — all while maintaining trust and partnership.
It’s particularly useful when you’re coaching experienced, ambitious clients and you want to push boundaries in a clean, ethical, and productive way.
TOP LINKSFind A CoachUpcoming EventsBlog and NewsAbout ICF EdmontonContact Us
