**Please note special registration instructions in your confirmation email**
This Event Awards 1.0 Core Competency CCEUs. Participants must attend live to be eligible for CCEUs.
Date: September 23, 2026
Time: 11:00 am - 12:00 pm MST | 1:00 pm - 2:00 pm EST
Tickets: ICF Members: $20 CAD | ICF Premium Members: Free | Non-Members: $35 CAD
Most coaches ask questions to gather information or show active listening. But the right question can do much more - unlock breakthroughs, spark action, and align clients with their deepest values.
In this masterclass, renowned coach Laura Berman Fortgang reveals how to turn questioning into a powerful art form, blending insights from psychology, neuroscience, and behavioral change. You'll learn how strategic inquiry can create profound shifts in thinking, feeling, and action.
Key Takeaways:
The Experience
Through live exercises and role-play, you'll refine your questioning style, receive real-time feedback, and create a toolkit of powerful questions for coaching breakthroughs.
The Ripple Effect
Masterful questions create lasting change. Your clients will gain deeper insights, take aligned actions, and build confidence - while you’ll transform every interaction, from leadership conversations to personal relationships.
Why book this session?
With Laura's decades of expertise and cutting-edge research, this session equips you with actionable strategies to elevate your coaching and communication. The right question at the right moment doesn’t just gather information - it changes lives.
About the Speaker
Laura Berman Fortgang, MCC
Laura calls herself an OG coach since she has over thirty years of experience, had the first book by a professional coach published in the US and the UK and helped to found the International Coaching Federation. She was also the first coach on the Oprah Winfrey Show!
Her life's work supports other people to find theirs and join the A-List of life. No, she doesn't mean becoming a celebrity, but does mean not settling for anything less than the best you want to reach for.
Her Now What?® Methodology for career seekers and A-List Business Mentoring Program for entrepreneurs helps those who are:
1 RD & 1 CC
Join Linda Maul and your ICF Edmonton Chapter colleagues in person for an evening of engaging conversations and community building
Challenging Coaching is a real-world, timely and provocative book which provides a wake-up call to move beyond the limitations of traditional coaching. Based on the authors' extensive experience working at board and management levels, they suggest that for far too long coaching approaches have shied away from adopting a more challenging stance - a stance that can provoke greater performance and unlock deeper potential in business leaders and their teams.
The authors detail their unique FACTS coaching model, which provides a practical and pragmatic approach focusing on Feedback, Accountability, Courageous goals, Tension and Systems thinking. The authors explore FACTS coaching in theory and in practice using case studies, example dialogues and practical exercises so that the reader will be able to successfully challenge others using respectful yet direct techniques.
This is an original and thought-provoking book that dares the reader to go beyond traditional coaching and face the FACTS.
What Makes This Approach Different
Benefits to the Coach
Coaches who adopt this approach typically:
Bottom Line
Challenging Coaching is a powerful resource for coaches ready to stretch their clients, not simply support them. The FACTS model gives you a practical way to raise accountability, encourage growth, and tackle uncomfortable realities — all while maintaining trust and partnership.
It’s particularly useful when you’re coaching experienced, ambitious clients and you want to push boundaries in a clean, ethical, and productive way.
Participants must attend live to be eligible for CCEUs.
Date: November 19, 2026
Time: 1:30 pm - 3:00 pm MST
Tickets: ICF Members: $20 CAD | ICF Premium Members: $0 CAD | Non-Members: $35 CAD
How might we consider "normal" and "good" shape how we see, listen, and support our coaching partners?
As coaches, like every other human being, we enter every relationship carrying our own histories, identities, assumptions, privileges, and ways of understanding the world. While coaching is often positioned as a neutral and empowering practice, it is not separate from the influence of culture, power, and social systems. The questions we ask, the perspectives we validate, and the changes we encourage are shaped by the worldviews we bring into the coaching relationship.
In this reflective and interactive workshop, participants will explore the concept of cultural safety and what it asks of us as coaches. Moving beyond cultural awareness and good intentions, this session invites coaches to consider how neutrality may not be neutral when we live and work in an unjust, prejudiced world.
Together, we will explore the assumptions and beliefs we carry into our coaching practice, examine how power dynamics may show up in both individual and team coaching relationships, and identify ways to create conditions where coaching partners from diverse backgrounds can participate fully, safely, and authentically.
Participants will:
About the Speaker - Huong Bui, MA, PCC
Huong Bui, MA, PCC is the co-founder of KaleidoWork, a coaching and consulting company that helps purpose-driven leaders and teams build more effective and sustainable ways of working. As a coach, Huong's approach is grounded in curiosity, compassion, and the belief that meaningful growth begins with creating spaces where people feel safe to learn, reflect, and take actions. Huong recently completed a Master of Arts in Executive and Organizational Coaching from Royal Roads University.
Her master's research explored cultural safety in executive and team coaching practice through the lens of analytic autoethnography, drawing on her lived experience as an immigrant, coach, and organizational development practitioner. Through this work, she invites coaches to become more aware of the "air we breathe" by examining the assumptions, norms, and experiences that quietly shape our coaching practice.
This Event Awards 1.5 Core Competency CCEUs. Participants must attend live to be eligible for CCEUs.
Date: January 21, 2027
Time: 1:00 pm - 2:30 pm MST | 3:00 pm - 4:30 pm EST
Tickets: ICF Members: $35 CAD | ICF Premium Members: Free | Non-Members: $49 CAD
In this interactive session, participants will revisit the essentials of Active Listening and explore how these foundations directly impact the coaching relationship. Drawing upon the presenter’s experience in coaching and education, this session will clarify the common barriers to effective listening and highlight why deep listening is so vital to coaching success.
This session will also include a practical look at how ICF Competency 6 shows up in real-world conversations, identifying the small shifts that turn regular hearing into truly transformational listening. Through quick breakouts and lighthearted exercises, coaches will have the opportunity to align with these markers and sharpen their existing skills in a high-energy environment.
This is an educational, reflective, and experiential session designed to support coaches in refreshing their core skills, regardless of their current level of experience.
3 Leaning Objectives:
Shachi Patel, PCC
Shachi Patel, PCC, is the founder of SETU Coaching & Consulting. With SETU meaning "bridge" in Sanskrit, she proudly serves as a bridge between her clients' technical expertise and leadership excellence. Drawing on over three decades of leadership in technology and healthcare, she leverages her engineering, program, and people management background to help STEM professionals and women in tech thrive in complex environments. Her coaching, training, and specialized workshops focus on helping leaders navigate pivotal career changes and transitions through a creative, compassionate, and courageous approach.
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